Terms & Conditions

Welcome to TOUCHE. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by the terms outlined below.

By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

Products & Services

TOUCHE offers a curated selection of bags and shoes sourced from various brands and suppliers.

– We do not manufacture the products listed on our website
– We aim to ensure all product descriptions, images, and details are accurate
– However, slight variations in color, packaging, or design may occur

These variations do not constitute defects.

Pricing & Payments

– All prices are listed in [Currency – e.g., AED]
– Prices may change without prior notice
– We reserve the right to refuse or cancel any order due to pricing errors or suspected fraud

Payments must be completed at checkout using available payment methods.

Orders & Acceptance

– Once an order is placed, you will receive a confirmation email
– This does not guarantee acceptance of the order
– We reserve the right to cancel or refuse any order at our discretion

Reasons may include:

– Product unavailability
– Errors in pricing or product information
– Suspicious or fraudulent activity

Shipping & Delivery

– Delivery timelines are estimates and may vary
– Delays may occur due to logistics or external factors
– TOUCHE is not liable for delays beyond our control

Shipping details will be provided during checkout.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

– Items must be returned in original condition
– Complimentary items (if any) must also be returned
– Refunds are processed after inspection and approval

Please refer to our Return Policy page for full details.

User Responsibilities

By using this website, you agree:

– Not to misuse the website or engage in fraudulent activities
– Not to attempt to disrupt or damage the website
– To provide accurate and complete information during checkout

Intellectual Property

All content on this website, including:

– Images
– Text
– Graphics
– Logos

is the property of TOUCHE or its content suppliers and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

TOUCHE shall not be held liable for:

– Indirect or consequential damages
– Losses resulting from misuse of products
– Delays or interruptions in service

Our liability is limited to the amount paid for the product.

Sourcing Disclaimer

TOUCHE operates as a curated retail platform, sourcing products from various brands and suppliers.

We strive to ensure quality and authenticity; however, we are not the manufacturer of the products.

Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your personal information.

Company Legal Information

This website, Touche, is owned and operated by ELAF READYMADE GARMENTS TRADING LLC, a legally registered company in the United Arab Emirates. Throughout the website, the terms “we,” “us,” and “our” refer to ELAF READYMADE GARMENTS TRADING LLC. By accessing or using this website, you agree to comply with our Terms & Conditions, policies, and applicable laws and regulations

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: contact@touche.ae
Response Time: 24–48 hours

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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